Privacy policy

Last updated: October 16, 2025

BKLF.NL operates this store and website, including all related information, content, features, tools, products, and Services, to provide you, the customer, with a personalized shopping experience (the 'Services'). BKLF.NL is powered by Shopify, enabling us to provide the Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of a conflict between our Terms of Service and this privacy policy, this privacy policy shall prevail regarding the collection, processing, and disclosure of your personal information.

Please read this privacy policy carefully. By accessing and using the Services, you acknowledge that you have read this privacy policy and understand the collection, use, and disclosure of your data as described herein.

Personal Information we collect or process

When we use the term "personal information," we mean information that identifies you or another person, or that can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified such that you cannot be identified by it, or it cannot reasonably be linked to you. We may collect or process the following categories of personal information—including inferences drawn from this personal information—depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact information, including your name, address, billing address, delivery address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment data.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, place in your shopping cart, add to your wish list, or purchase, return, exchange, or cancel, as well as your past transactions.
Communications with us, including information you include in your communications with us—for example, when submitting a customer support inquiry.
Device information, including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information, including information about your interaction with the Services, such as how and when you interact with or navigate through the Services.

Sources of personal information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services, including from your device when you use our products or Services or visit our websites, and through the use of cookies and similar technologies;
From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.
How we use your personal information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Providing, customizing, and improving the Services. We use your personal information to provide the Services to you—including to fulfill our agreement with you, process your payments, handle your orders, remember your preferences and items of interest, send you account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a personalized shopping experience for you, such as recommending products related to your purchases. This may involve using your personal information to further customize and improve the Services.
Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages via email, SMS, or mail, and displaying online advertisements for products or Services on the Services or other websites—based, for example, on items you have previously purchased or added to your shopping cart and other activity on the Services.
Security and fraud prevention. We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action against potentially fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone else. Communicating with you. We use your personal information to provide customer support, communicate with you, deliver effective Services, and maintain our business relationship with you.
Legal reasons. We use your personal information to comply with applicable laws or respond to valid legal processes—including requests from law enforcement or government agencies—to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How we disclose personal information

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this privacy policy. Such circumstances may include:

With Shopify, merchants, and other third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping);
With business and marketing partners to provide marketing services and advertise to you; for example, we use Shopify to support personalized advertising using third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to ask us not to share information about you for the purpose of showing you targeted ads and marketing based on your online activity across various merchants and websites.
When you instruct, request, or otherwise authorize us to share certain information with third parties, such as for shipping products or through your use of social media widgets or login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be sent to and shared with Shopify—as well as third parties that may be located in countries other than your own—to provide and improve the Services for you. Additionally, to help protect, grow, and improve our business, we use certain Shopify-enhanced features that incorporate data and information derived from your interactions with our store, as well as with other merchants and Shopify. To provide these enhanced features, Shopify may use personal information collected from your interactions with our store, other merchants, and Shopify. In these instances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights regarding the use of your personal information for these purposes. For more information on how Shopify uses your personal information and your rights, please visit the Shopify Privacy Policy for Customers. Depending on your location, you may exercise certain rights regarding your personal information via the Shopify privacy policy portal link.

Third-party websites and links

The Services may contain links to websites or other online platforms managed by third parties. If you follow links to sites that are not affiliated with or managed by us, you should review their privacy and security policies and other terms and conditions. We make no guarantees and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide in public or semi-public areas—including information shared on third-party social networking platforms—may also be viewed by other users of the Services and/or users of those third-party platforms, without restriction regarding its use by us or by any third party. Our inclusion of such links does not in itself imply endorsement of the content on such platforms or of their owners or operators, except as stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request its deletion. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable and that we cannot guarantee “perfect security.” Additionally, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential data to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute; they may apply only in certain circumstances, and in some cases, we may deny your request as permitted by law.

Right of access/to know. You may have the right to request access to the personal information we hold about you.
Right to deletion. You may have the right to request that we delete the personal information we hold about you.
Right to correction. You may have the right to ask us to correct inaccurate personal information we hold about you.
Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, subject to certain circumstances and exceptions.
Managing communication preferences. We may send you promotional emails, and you can choose to stop receiving them at any time by using the unsubscribe option included in our emails to you. If you unsubscribe, we may still send you non-promotional emails, for example, regarding your account or orders you have placed.

If you reside in the United Kingdom or the European Economic Area (EEA), and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to those described above:

Objection to processing and restriction of processing: You may have the right to ask us to stop or restrict the processing of personal information for certain purposes.
Withdrawal of consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent. If you withdraw your consent, this does not affect the lawfulness of the processing based on your consent prior to its withdrawal.

You may exercise any of these rights where indicated in the Services or by contacting us using the contact details below. For more information about how Shopify uses your personal information and any rights you have—including rights regarding data processed by Shopify—please visit https://privacy.Shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests, as permitted or required by applicable law. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we require the agent to prove that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints regarding the way we process your personal information, please contact us using the contact details below. Depending on where you live, you have the right to appeal our decision by contacting us using the details below or to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the relevant data protection supervisory authorities here.

International transfers

Please note that we may transfer, store, and process your personal information outside the country where you reside.

When we transfer your personal information outside the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms—such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK competent authority, where applicable—unless the data is transferred to a country recognized as providing an adequate level of protection.

Changes to this privacy policy

We may update this privacy policy from time to time, for instance to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised privacy policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have questions about our privacy practices or this privacy policy, or if you wish to exercise any of your rights, please call or email us at info@bklf.nl or contact us at Heemsteres 39, Den Ham, 7683 AL, NL. For the purposes of applicable data protection law, we are the data controller of your personal information.